Implementing the Balanced Scorecard to Achieve Superior Company Performance

Study after study has concluded that the majority of companies that fail to achieve their strategies are due to failures in the execution of their strategies. Among the many reasons for failed strategies are: measuring the wrong things (metrics), poor communication and understanding of the company’s strategies and lack of educating employees on the drivers of business and how they fit into the big picture. These factors may be the many reasons why your company has not achieved superior performance. How do you achieve superior performance? The resounding answer is through the Balanced Scorecard (BSC).

Individuals attending this two-day seminar will be introduced to the concepts of Balanced Scorecard (BSC), and the application of the BSC to help companies define and achieve their strategies. The seminar teaches management how to translate and implement its strategies so employees understand how their day-to-day activities help achieve the company’s stated goals.

Also covered will be a discussion of metrics and performance measurement systems, critical success factors that drive company performance and how to assess the quality of your strategic planning process to help execute your strategy. The focus of the seminar will be divided between the understanding concepts and “hands-on” implementation of the Balanced Scorecard (BSC) through techniques, case studies and examples of implementations.

Who Should Attend:

CFOs, Senior Management Executives, Financial Managers, Strategy and Performance Personnel, Financial Planning and Analysts, Operations Personnel

Upon Completion of the Program, Participants will be Able to:

• Understand the basic concepts of the Balanced Scorecard (BSC)

• The Need for a Balanced Scorecard

• Understand the relationship between Business Strategy and the Balanced Scorecard

• Link the Balanced Scorecard to Your Strategy

• Utilize the Four Key Perspectives in reaching “Balanced” Performance Metrics

• Build a Balanced Scorecard (BSC)

• Understand the Critical Success Factors for Driving Business Performance

• Understand the Implementation Challenges of the Balanced Scorecard

• Use the BSC as a Performance Measurement Tool

• Build a Strategy-Focused Organization

• Perform “hands-on” exercises and case studies on balanced scorecard cases

Quality programs – offered on-site and adapted for your company. Contact Jim Hoffman at 214.763.9644 or via email at jhoffman@pdi.org. Visit us online at www.pdi.org